FAQ

Aspen Show Tix is a program of the Wheeler Opera House providing ticketing services for events on-site at the Wheeler, off-site locations and online at aspenshowtix.com

Bringing access to world-class talent, socially minded programming and cultural experiences, Aspen Show Tix is your one stop shop for tickets in the greater Aspen area. Aspen Show Tix operates out of the Wheeler Opera House in Aspen, Colorado and provides ticketing services for events on-site at the Wheeler, at various off-site locations and online at aspenshowtix.com. As an integral part of the  Wheeler Opera House, the box office serves audiences of locals, seasonal residents, and tourists year-round.

If you are interested in contracting Aspen Show Tix ticketing services, please contact ticketing supervisor, Ginger Kennington at Ginger.Kennington@aspen.gov

Children over the age of 5 are welcome to age-appropriate programs. Children 4 and under are not allowed in the theatre, except for family friendly programming (when child-priced tickets are sold). Everyone needs a ticket – no lap-sitting will be allowed.

There are no refunds or exchanges unless an event has been postponed or cancelled. All dates, times, programs and artists are subject to change. All ticket sales are final.

If you have purchased tickets for an event that is not taking place at the Wheeler Opera House, will call tickets may be picked up at the event venue 30 minutes prior to show time. You may also pick up your tickets at the Wheeler Opera House box office in the days leading up to the event during normal box office hours.

The Administrative Order for COVID protocols at the Wheeler expired on April 15th. Masks continued to be recommended, although not required. If your event is held at a different venue, please contact that venue to learn more about their protocols.

ADA seating accommodations are available and reserved solely for patrons with disabilities and their companions. Whenever possible, please contact the box office in advance for details about the specific venue you plan to attend.

When purchasing tickets in person at the Wheeler Opera House, there are two designated ADA parking spots on E. Hyman Avenue: one in front of the Wheeler and the other directly across the street.

For information on parking during an event, please reach out to the event venue.

The box office does not keep an advance waiting list for sold out events. On occasion, tickets may become available at the last minute. Check with the box office at the venue on the day/night of the event.

Aspen Show Tix is located in the Wheeler Opera House, at 320 E Hyman, Aspen, CO.

If we didn’t answer your question here, please contact our box office by phone 970-920-5770 or by emailing boxoffice@cityofaspen.com.